Job Location – Brussels, Belgium Experience (Years) : 8+ years
Pay Rate – TBN
Start Date - ASAP
6 Months to 1 year Contract – Renewable
Competencies:
Cyber Security - IAM Professional Services
Microsoft Entra Identity Management
Role Description
Must Have Skills;
Operate Microsoft Entra ID for BaU: manage SSO-enabled enterprise apps, app registrations, and related identity configurations in production.
Handle incidents/requests through ITSM (ServiceNow/Jira or similar): triage, troubleshoot, resolve, document, and communicate updates to stakeholders.
Troubleshoot end-to-end authentication flows: SAML and OIDC/OAuth2 sign-in errors, token issues, claims/attributes, redirect URIs, and federation metadata problems.
Perform SAML certificate renewals and rotation activities: plan/execute changes, coordinate with application owners, validate post-change sign-in, and ensure minimal disruption.
Rotate OIDC client secrets and/or certificates for app registrations and maintain secure storage/handling procedures and evidence of rotation.
Monitor Entra ID health and SSO experience using platform logs and dashboards (sign-in logs, audit logs, application logs to identify trends and recurring issues.
Maintain and follow operational runbooks, SOPs, and knowledge base articles to ensure accurate documentation for common incidents and recurring tasks.
Support subsequent onboarding of new applications for SSO (primarily SAML/OIDC): gather requirements, configure standard patterns, test with application teams, and hand over to support.
Apply security best practices during operations (least privilege, break-glass awareness, MFA hygiene, and controlled change execution) aligned to Zero Trust principles.
Good to Have Skills
Operate Conditional Access policies and authentication methods from an operations lens: policy impact assessment, troubleshooting user impact, and controlled changes following CAB/change processes.
Experience supporting provisioning and lifecycle integrations (SCIM, inbound/outbound provisioning, group-based assignment) and troubleshooting related failures.
Hands-on exposure to monitoring/alerting integrations (Microsoft Sentinel, Log Analytics/KQL, Azure Monitor) for identity signals and automated triage.
Basic automation/scripting to reduce toil: PowerShell and Microsoft Graph (or REST) for reporting, bulk operations, and repeatable runbook steps.
Experience operating directory sync (Entra Connect / Cloud Sync) from a monitoring and incident-response perspective (health checks, error triage, and escalation).
Contribute to service improvements: problem management (RCA), trend analysis, and proposing preventative controls for recurring incidents.
Collaborate effectively in ITIL/ITSM and Agile/Scrum ways of working; participate in on-call/shift rota if required.
Languages:
Fluent English required
French and/or Dutch is an added advantage
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